Job type: Permanent, full-time
Posted: 4 weeks ago
We’re looking for an Account Manager to join our team in on a hybrid basis; with a combination of home and office-based working. Your aim is to grow your assigned client base renewal rate through driving user engagement with Glenigan.
If you’re interested, please send your CV and a covering letter to email@example.com
Your key accountability will be to increase user and company engagement with Glenigan to meet monthly & quarterly renewal billings targets through upselling your accounts and holding annual price increases.
You will be responsible for an assigned group of clients dealing with support enquiries and proactively managing the account throughout the subscription maintaining and establishing contacts throughout the company.
In addition, pro-active appraisal of each assigned client’s usage against their objectives and expectations determined and agreed at the outset along with the sale of appropriate additional services to optimise usage and payback.
You must be able to maintain a clear understanding of service usage in the context of each clients business. Operating with professionalism, thoroughness and timely efficiency, the nature of the role requires ownership of sometimes difficult user problems or dealing positively with an occasional customer complaint and seeing it through to a positive and timely conclusion.
Thoroughness in record keeping and the efficient maintenance of accurate Client contact is an absolute requirement of this responsible role.
At Glenigan, we deliver the most accurate and comprehensive construction sales leads in the UK.
We combine this with business analysis and forecasting, enabling businesses to make sales, win contracts and plan for future growth.
Joining us means joining an ambitious and determined team with a proven track record of year on year double-digit growth, where innovative thinking is encouraged and results are generously rewarded.
Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits.