acountmanagersanalystsapibasedbudgetingcall-iconleads-apidmaemail-iconleads-apiemployeesforecastfreetrialleads-apigleniganincreasedSalesindustryinformationinsightleads-apiinsightleads-apimarketingmarketingPlanningmonitorquotesreadmoreregisterrequest-iconresearchsalessign-in-altsign-in-iconspecialiststalktrainingtrial-iconukleads-apiupdatesworks

Request a Call

We encourage you to read our
privacy and cookies policy.

Find new business leads quickly and easily with access to information on all UK construction activity

Hello, my name is
I work at as a
I'd like to
You can contact me via email at
or call me on

We may email you from time to time with updates and other information about our products and services that may be of interest. You can unsubscribe at any time. See our privacy and cookies policies here.

Job Details

Job type: Permanent, full-time
Location: Remote
Posted: 1 month ago

We’re looking for an Account Manager to join our team in on a remote basis. This role will report into our Sales Manager and your aim is to grow your assigned client base renewal rate through driving user engagement with Glenigan.

If you’re interested, please send your CV and a covering letter to anne-marie.rawlins@glenigan.com

Key Purpose

  • Grow your assigned client base renewal rate through driving user engagement with Glenigan
  • Successfully negotiate annual contract renewal for all assigned accounts
  • Pro-actively monitor assigned clients service usage/ROI against objectives
  • Respond to support requests, in an efficient and timely manner

Key Accountabilities

Your key accountability will be to increase user and company engagement with Glenigan to meet monthly & quarterly renewal billings targets through upselling your accounts and holding annual price increases.

Your key accountability will be to increase user and company engagement with Glenigan to meet monthly & quarterly renewal billings targets through upselling your accounts and holding annual price increases.

As an Account Manager you will be responsible for an assigned group of clients dealing with support enquiries and proactively managing the account throughout the subscription maintaining and establishing contacts throughout the company.

In addition, pro-active appraisal of each assigned client’s usage against their objectives and expectations determined and agreed at the outset along with the sale of appropriate additional services to optimise usage and payback.

Account Manager must be able to maintain a clear understanding of service usage in the context of each clients business. Operating with professionalism, thoroughness and timely efficiency, the nature of the role requires ownership of sometimes difficult user problems or dealing positively with an occasional customer complaint and seeing it through to a positive and timely conclusion.

Thoroughness in record keeping and the efficient maintenance of accurate Client contact is an absolute requirement of this responsible role.

Qualifications and experiences

  • Dealing with others over the telephone in an Account Management or Sales Role
  • Experience of working within the Construction Industry would be an advantage
  • Ability to deal calmly with pressured situations
  • Understanding of the construction industry
  • Knowledge of Glenigan website and services would be beneficial
  • Knowledge and competent use of Microsoft Excel and Word
  • Minimum 3 years work experience
  • Business to Business experience
  • Experience of Sales Force CRM would be beneficial

Skills and competencies

  • Self motivated with a high degree of professionalism
  • Ability to understand clients’ current working methods and objectives, through clear, logical
    questioning and align our service accordingly.
  • Confidence, clarity, empathy, patience and professionalism when handholding clients through
    complex tasks.
  • Thoroughness in maintaining accurate and up-to-date client records
  • Negotiation/Closing skills
  • Relationship building
  • Objection handling

Personal attributes

  • Confidence, Clarity and Patience when in communication with others
  • Excellent communicator
  • Works effectively with minimal supervision
  • Resilient
  • Reliable and self motivated with strong organisational skills

About Glenigan

At Glenigan, we deliver the most accurate and comprehensive construction sales leads in the UK.

We combine this with business analysis and forecasting, enabling businesses to make sales, win contracts and plan for future growth.

Joining us means joining an ambitious and determined team with a proven track record of year on year double-digit growth, where innovative thinking is encouraged and results are generously rewarded.

What we offer

Our benefits package incorporates what we’re passionate about – unlocking your future, overall well-being and sustainability – whilst giving you control over your benefits.

  • 25 days of holiday per year – with the option to buy or sell between 1-5 days
  • Great learning and development opportunities
  • Bonus, Pension, Private Medical and Dental Insurance plans
  • Life Assurance; Income Protection and Critical Illness covers
  • Option to opt into the Ascential Shares Scheme
  • Volunteering opportunities
  • Season ticket loans

In addition, we offer flexible benefit packages that include Childcare Vouchers; Cycle to Work; Retail Vouchers; Gourmet Card; Gym Flex; Gadget Insurance, Health Assessments and Will Writing.