Privacy and Terms
All use of the Glenigan website is subject to the following
terms and conditions of use:
Any reference to a linked site or any specific third party product
or service by name does not constitute or imply its endorsement by
us, and you assume all risk with respect to its use. Under no
circumstances shall Glenigan, nor its affiliates, agents, and
suppliers, be liable for any damages, including without limitation,
direct, indirect, incidental, special, punitive, consequential, or
other damages (including without limitation lost profits, lost
revenues, or similar economic loss), whether in contract, tort, or
otherwise, arising out of the use or inability to use the materials
available in this site or any linked site, even if we are advised
of the possibility thereof, nor for any claim by a third party
except in the case of death or personal injury caused by Glenigan's
negligence.
You shall not copy, use, modify, transmit, distribute, reverse
engineer, or in anyway exploit copyrighted or proprietary materials
available in this site, except as expressly permitted by Glenigan.
Exporting, or extracting Glenigan data from this website into other
databases is expressly prohibited as is the reselling of Glenigan
information. All trademarks, service marks, and trade names in this
site are the marks of the respective owner(s), and any unauthorised
use thereof is strictly prohibited. Glenigan shall not be liable
for any errors, inaccuracies or delays in content, or for any
actions taken in reliance thereon. Glenigan expressly disclaims all
warranties, expressed or implied, as to the accuracy of any the
content provided, or as to the fitness of the information for any
purpose.
Copyright Glenigan ©2009 - all rights reserved.
Users may download and print extracts of content from this
website for their own personal and non-commercial use only.
Republication or redistribution of Glenigan content, including by
framing or similar means, is expressly prohibited without the prior
written consent of Glenigan. Glenigan is a registered trade
mark.
Privacy Policy
Privacy Policy / Data Protection Notice (January 2009)
Glenigan has updated its privacy policy to make it more detailed
and to reflect new laws such as the Electronic Communications Data
Protection Directive 2002 and similar legislation. If you are an
existing user of Glenigan services please be aware that we have NOT
reduced your privacy rights nor added new purposes of processing
your data for existing services.
The changes we have made to our Privacy Policy enable us to
provide you with more detailed information about:
1. The types of personal information Glenigan collects from
you
2. Information we collect via our registered services (generic
types of data accessed, times and volumes of data and traffic
data)
3. Our storage methods and the duration for which we keep
information
4. Security
5. Interception of mail for the security, detection and prevention
of crime and to identify correct recipients and to make sure mail
is dealt with during staff absence
We also provide you with further information on how we collect and
use data on users of our e-newsletters
For more details about our Privacy Policy / Data Protection Notice
please contact webinfo@glenigan.emap.com or if you would like to
see or change your details at any time please contact
webinfo@glenigan.emap.com quoting "Personal Details" in the subject
heading.
Privacy Policy / Data Protection Notice
Glenigan respects your privacy and seeks to protect your personal
data. The following information describes how we gather and use
data. The amount of information Glenigan holds on you and how it
uses it depends on your relationship with Glenigan and on what
service you use, so some of the sections below may not be relevant
to you.
What we use your personal information for
Glenigan collects and uses your information to administer, support,
improve and obtain feedback on our services and to detect and
prevent faults, breaches of our network security, the law or our
contract terms. We will also use all this information to assess
what Glenigan products and services may be of interest to
individuals and to personalise our service and marketing. If you
are registered to use a service we may contact you to obtain
feedback on that service and any improvements we could make to
it.
Further information/marketing
If you submit your details for a free trial or to obtain a sample
pack, or if you enter into a contract for supply for either a
subscription or single delivery of data with Glenigan, we may
contact you about other services to which you do not subscribe but
which may interest you. We may for example invite you to join a
free trial of a new or existing service. Sometimes we may invite
you to client entertainment and similar events. Such contact may be
by post, fax, email, and (in certain limited circumstances) by
telephone from time to time. You have a right to ask us at any time
not to contact you by way of direct marketing. You can do this by
contacting webinfo@glenigan.emap.com with the words "personal
details" in the subject line. You will then no longer receive
invitations for events or free trials.
Personal Information Glenigan collects
The Glenigan collects and updates information about users of its
services. It may obtain this information via direct contact with
you, from third parties such as your employer or another one of our
suppliers and automatically via your use of our services.
Information you/others give us: This information includes your
contact details, registration and payment details, support
problems, details around participation in events, prize draws or
surveys and certain relevant details of your preferences.
Information we collect via our services: If you are a registered
user of our services Glenigan also gathers information about your
use of our services, such as generic types of data accessed, times
and volume of use of the services and Traffic Data. Traffic Data
includes logs, details of networks, data and systems accessed,
details of the sender and recipients of messages sent over our
services, times and location of log on or access, duration of
sessions, clickstream and similar usage or system data. Traffic
Data may sometimes be traceable to/related to not just companies
but named individuals. Before you register with the Glenigan,
however, you can browse Glenigan web sites anonymously.
Upon request we provide site visitors with access to all
information [including proprietary information] that we maintain
about them including unique identifier information (e.g. customer
number or password) and contact information (e.g. name, address,
phone number). Users can access this information by e-mailing or
writing to us. Upon request we offer visitors the ability to have
inaccuracies corrected in contact information or unique identifier
information.
How we use your information
For each visitor to glenigan.com, our Web server automatically
recognizes the users domain name. We also collect the e-mail
addresses of those who communicate with us via e-mail and aggregate
information on what pages users access or visit. Information
volunteered by the user such as survey information and/or site
registrations is also collected. The information we collect is used
primarily for internal review and to improve the content of our Web
site & service. It is also used to notify users about updates
to our service. This information is not shared with other
organizations for commercial purposes. If you do not want to
receive e-mail from us in the future, please let us know by sending
an e-mail to webinfo@glenigan.emap.com.
We do not share or sell our customer list to any third party. If
you do receive unwanted email from us all our correspondence offers
clear instructions on how to opt out. If you supply us with your
postal address on-line or telephone number you may receive periodic
mailings or calls from us with information on new products and
services or upcoming events. If you do not wish to receive such
updates, please let us know by calling us, writing to us or
emailing to webinfo@glenigan.emap.com.
Storage methods and duration
Glenigan may store your information in its databases, such as its
Customer Relationship database, for reference. The information may
be retained and used by Glenigan for a reasonable period,
reflecting our need to answer queries or resolve problems, provide
improved and new services and any data retention requirements of
the law. This means we may retain information after an individual
ceases to use Glenigan services or after the individual has ceased
interacting with us. Except where the law, authorities or
regulatory bodies require us to retain it for longer, we retain
Traffic Data for a reasonable period after the Traffic Data was
generated.
Passing your information to others in your own
organisation
If your employer subscribed to the service on your behalf then we
may pass certain information to your employer about your use of the
service where your employer has a legitimate reason to receive it.
Similarly if you are the point contact person in your organisation
for a service, we may pass your contact details to those in your
organisation for this purpose.
Passing your information to third parties
Except where the law permits or unless you specifically agree, the
Glenigan does not sell or rent your personal data to others outside
the Emap group.
Cookies/Software agents
"Cookies" are pieces of software, which may be sent and recorded on
your computer. These cookies enable us to collect information about
how our web sites and services are being used and to manage them
more efficiently. Until you have registered on Glenigan's web site,
the cookie will only track general usage patterns and technical
information about your computer type and will not be used to
identify you individually. After registration, cookies will be used
to collect information on you. You can turn off the ability to
receive cookies by adjusting the browser on your computer but you
should note that if you do so, this may materially distort the
quality of service and data you receive. You therefore do this at
your own risk. We use cookies, but not to collect your personal
information. Cookies are used as a site security method to stop
abuse of our subscriber service.
E-Newsletter
Glenigan offers the opportunity for you to receive a monthly
e-newsletter by email. You can at any time choose to stop receiving
this e-newsletter by following the instructions on the newsletter
or by emailing webinfo@glenigan.emap.com.
Interception of mail
Glenigan may intercept email addressed to individuals within
Glenigan. The reasons we do this are related to security of
Glenigan, its staff and others, for detection and prevention of
crime and to identify correct recipients or to make sure mail is
dealt with during staff absence. We may reject, delay or remove
content from emails which have a nature, content or attachments
which may disrupt our systems or because they may pose security
issues such as viruses. We may also filter out emails which contain
certain content on the basis that content is offensive or the email
is unwanted or spam. In certain circumstances this may
unfortunately result in "innocent" emails being affected but we do
try and reduce such occurrences.
Security
Glenigan has developed strict policies governing information
technology. These cover areas such as access control,
authentication, audit, monitoring, alarms, data storage and back up
and transmission standards and environment integrity. We have
appropriate security measures in place in our physical facilities
to protect against the loss, misuse or alteration of information
that we have collected from you at our site.
'Glenigan'
Emap Ltd is trading as Glenigan, registered office: Greater
London House, Hampstead Road, London NW1 7EJ. Company no.
537204.
Questions
More details about the way we use data in a particular Glenigan
service may be found the Terms & Conditions which is provided
to you as part of that service. If you have any questions about
Glenigan privacy/data protection policy or the use of data in a
particular service, you should contact: webinfo@glenigan.emap.com.
The law allows you to write and ask to see and correct the
information held about you, although this many require payment of a
reasonable fee.