Marketing campaign results soar thanks to online databaseBusiness Collaborator

UNIT4 Collaboration Software is a computer software specialist based in Reading, first subscribing to Glenigan in 2006. The company has achieved response rates of over 4% from direct mail campaigns using the online database.

Using the mail merge facility available from the site, Stuart Hall-Cooper, Marketing Manager, segments the database and mails relevant companies with information on the business. Stuart explains that the relationship information available from the service overcomes the problem of not being able to identify the right contacts to target with mailshots.

"The main benefit of the information is literally to help us win more new business. I can rely on the accuracy of the information and it is quicker to use than trying to access companies directly through their website."

Stuart also comments "Using the mail merge facility on the database makes the direct mail process straightforward."

The information UNIT4 Collaboration Software receives also acts as sales intelligence, allowing the company to identify businesses they wish to work with. Instead of merely looking around the target's website, Stuart can gain a more rounded picture by searching on the database. "I can see what projects they are working on and who they are working with. This provides better preparation than looking on their website alone."

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